Account and data deletion
Help with your data.
Deletion steps depend on the product and where the data is stored. ShortYeti is available as a public web beta, and the ShortYeti Field iOS app is coming soon.
Product or account requests
Email support@zerokave.com with the product name and the type of data or account you want help deleting. If possible, write from the email address associated with the request. Do not send passwords, credentials, or copies of sensitive records.
Local records and exports
For records stored only on your device, deletion needs to happen on that device. Keep any records you need before deleting data. Exported copies and backups may need to be managed separately.
Contact support if you are unsure which steps apply to your product and version.
Support communications
To request deletion of support communications, email support@zerokave.com with the subject “Support record deletion” and identify the inquiry. We can explain any verification needed and the scope of the request.